Help

Help Department

Hours of Operation: Monday – Friday CST 8:30 – 5:00
Toll Free: 1-800-478-6497
Fax: 1-800-443-8907
Address: PO Box 407, Eldridge, IA 52748
Visit our Contact Us page or send an Email


Logging In

You are always allowed to browse our product selection as a guest but a log-in will be required at checkout. We recommend that you log-in as soon as you come to the site. Your account information is always available at the top right of the page.

If you’re having trouble logging in, please contact us and a Customer Service representative will be glad to assist you.


Passwords

Your password must be 12 characters in length and is case-sensitive. To make it stronger, use upper and lower case letters, numbers and symbols like ! ” ? $ % ^ & ).

Once you have setup your account you can change your password from your Account Details page at any time. If you forget your password you can use our password retrieval which requires you to enter your username or email address. You will receive an email from National Sports Products with a link that takes you back to the website. From there you will need to enter your new password two times.


Customer Account Number

If you’ve done business with us before chances are you already have an account number with us. If you aren’t sure, just call our toll free number: 1-800-478-6497. A Customer Service Representative will be happy to assist you and will even setup an online password for you.

Using your existing account is preferable so you don’t have two accounts setup with us. In addition, using a single account number will allow you to consolidate your past orders and account information in one place.


Site Security

For your security, our site is fire-wall protected and encrypted. Visit our Terms and Conditions page to view our Privacy Policy.


Promotion Codes

If you are on our mailing list you will occasionally receive flyers or emails from us that announces a special price for a limited time. If you have a valid flyer code, please enter it in the space provided in your shopping cart before proceeding to checkout.


Submit a PO Form

If you need to submit a PO you can easily use our easy Purchase Order upload form. PO’s can also be submitted via email, fax and US Postal Mail. Please see our terms and conditions for more information.